VAMA jewellery Shipping and Returns

At VAMA Jewellery, we want every part of your experience with us to feel effortless — from choosing your jewellery to receiving it at your door.

Shipping

We proudly offer worldwide shipping so you can experience VAMA wherever you are.

Orders are typically processed within 1–5 business days before being dispatched. Shipping times may vary depending on your location, shipping provider, customs, public holidays, and other circumstances outside our control.

Once your order has been dispatched, you will receive available tracking information so you can follow your jewellery on its journey to you.

Please make sure your delivery address and contact information are correct before placing your order. VAMA Jewellery cannot guarantee that address changes can be made once an order has been processed or shipped.

Returns

We want you to love your VAMA pieces. If you change your mind, you may request a return within 14 days of receiving your order, subject to our return conditions.

To be eligible for a change-of-mind return, jewellery must be unworn, unused, undamaged, and returned in its original condition and packaging. For hygiene reasons, certain items such as earrings may not be eligible for change-of-mind returns.

If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order details and photos of the item so our team can assist you.

Any rights you have under applicable consumer law, including the Australian Consumer Law, are not excluded by this policy.

Our Promise

Every VAMA order is more than a purchase — it is someone choosing to be part of our growing story. Our team will always aim to make your experience with us as beautiful as the jewellery you receive.

VAMA Jewellery — surreal beauty, made accessible.